Every order ships by USPS from our own warehouse at 5055 Carrollton Pike, Suite C, Woodlawn, Virginia. We pick and pack it ourselves and we never dropship. Shipping is free on orders over $149, and we ship to all 50 states.
Every order is picked and packed by us at 5055 Carrollton Pike, Suite C, Woodlawn, Virginia, and goes out by USPS. We do not dropship, so nothing you order is forwarded to a third party to fulfill.
Because everything is in one building, we can tell you whether an item is physically on the shelf rather than checking a supplier's feed and hoping.
Orders leave from a single point, so tracking is straightforward and a multi-item order arrives together rather than in three parcels from three suppliers.
Blades are packed so the edge and point cannot cut through the packaging, which is both a carrier requirement and simple sense.
Handling and delivery times live on our shipping policy page, which is the controlling version.
If an order needs attention, our contact page reaches the same building the knives ship from.