Gift returns follow the same terms as any other return. Our refund and returns page is the controlling version and sets out the window, the condition requirement, the restocking fee and the fact that we refund rather than exchange. Keep the order number: it makes a gift return far simpler.
The refund and returns page states the return window, the condition an item must be in, the restocking fee and the return-shipping arrangement. It is the version that governs, not this summary.
We refund rather than exchange. That is a real limitation and we would rather state it plainly than let someone discover it late.
Keep the order confirmation. A recipient with an order number can be helped quickly; a recipient with a knife and no reference cannot.
If you think the choice might miss, check the return window against how long the gift will sit before it is opened. A birthday gift bought three months early can fall outside it.
See is a pocket knife a good gift and the gifting answers for how to pick one that lands.
If you are unsure, contact us and describe the person. We will happily point you at something.