Yes. Orders ship by USPS with tracking, and the tracking number is sent to you once the parcel is dispatched. If tracking has not arrived or has not updated, contact us and we can look the order up directly, because it shipped from our own warehouse.
Tracking is issued when the parcel is handed to USPS, not when the order is placed. There is normally a gap between order confirmation and tracking, which is the picking and packing time.
Check spam folders before concluding it did not arrive; automated dispatch mail is a frequent casualty.
USPS tracking sometimes goes quiet for a day or two in transit and then jumps forward. That is normal and not a sign the parcel is lost.
If tracking says delivered and the parcel is not there, ask at your local post office first. They can often say exactly where it was left.
Our contact page reaches the same building the parcel left. Because we hold the shipping record, we can check it rather than referring you elsewhere.
Every order is picked and packed by us at 5055 Carrollton Pike, Suite C, Woodlawn, Virginia, and goes out by USPS. We do not dropship, so nothing you order is forwarded to a third party to fulfill.