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How Do You File a Warranty Claim With Gerber?.

Short answer

Go to Gerber directly through its warranty page. US coverage is a limited lifetime warranty for the original end-user purchaser or giftee, covering defects in materials and workmanship. The remedy is Gerber's choice: repair, replacement, substitution or refund.

Purchaser or giftee

Gerber's wording covers the giftee as well as the purchaser, which is more generous than most. If you received a Gerber as a present, you are within the covered class.

Outside North America the term is 25 years rather than lifetime.

What to include

Model, description of the fault, and photographs. Gerber excludes normal wear, sharpening, misuse and unauthorized modification, so a claim reads better when it describes ordinary use clearly.

If you have reprofiled or modified the knife, say so. It is better to find out where you stand than to have a claim unravel later.

Possible outcomes

Repair, replacement, substitution with a different model, or a refund, at Gerber's option. Substitution is common where a model has been discontinued.

Warranty terms are set by the manufacturer and can change. The maker's own warranty page, linked below, is the authority. We repeat what it says; we do not extend it, and a retailer cannot promise coverage a manufacturer has not offered.

Frequently asked questions

Can a gift recipient claim on a Gerber warranty?
Yes. Gerber's wording covers the original purchaser or giftee.
Does Gerber cover sharpening damage?
No. Sharpening is an explicit exclusion.
What if my model is discontinued?
Gerber may substitute a different model or refund, at its option.
  1. Gerber Gear — Warranty
Last verified 2026-08-23 · Knives Now, Woodlawn, Virginia
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